Authors: R. Mangione-Smith, T. Stivers, M. Elliott, L. McDonald, J. Heritage
A previously identified communication behavior, online commentary, is physician talk that describes what he/she is seeing, feeling, or hearing during the physical examination of the patient. The
investigators who identified this communication behavior hypothesized that its use may be associated with
successful physician resistance to perceived or actual patient expectations for inappropriate antibiotic medication. This paper examines the relationship between actual and perceived parental expectations for antibiotics and physician use of online commentary as well as the relationship between online commentary use and the physician's prescribing decision. We conducted a
prospective…
